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Our team of dedicated support specialists is available 24 hours a day, 7 days a week.

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Our global presence

St Vincent and the Grenadines

Suite 305, Griffith Corporate Centre, PO Box 1510 Beachmont Kingstown

United Kingdom

Axi Financial Services (UK) Limited 1 Finsbury Market, London EC2A 2BN

Australia

AxiCorp Financial Services Pty. Ltd. Level 13, 73 Miller Street, North Sydney, NSW 2060 Australia

Have questions?

There are plenty of ways to get in touch with us, wherever you are in the world.

Help Center

Find in-depth information about Axi trading terminals, deposits and withdrawals, and more at the Axi help center.

Submit a request here

Live Chat

Can't find the answers you're looking for? Ask our support team in live chat. Click the support icon at the bottom of the page

Email (Delayed Response)

To enhance our responsiveness, we're transitioning our focus towards real-time assistance.

For non- urgent queries you can reach out to us via service@axi.com

Phone

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Client support hours

Language	Working Hours (GMT)	Days
English	24/7	All days
Chinese	23:00 – 15:00	All days
Thai	02:00 – 11:00	All days
Japanese	00:00 – 11:00	All days
Spanish	00:00 – 21:00	All days
Portuguese	06:00 – 22:00	All days
Vietnamese	00:00 – 11:00 (Weekdays) 01:00 – 10:00 (Weekdays)	Weekdays & Weekends
French	00:00 – 15:00	Weekdays only
Italian	06:00 – 15:00	Weekdays only
Greek	06:00 – 15:00	Weekdays only
Arabic	06:00 – 15:00	Weekdays only
Polish	06:00 – 15:00	Weekdays only